How to make a complaint


Below are some of the questions you may like to have answered before making a complaint

Who can complain?
What broadcasters are within the Commission's ambit?
What can I complain about?
How quickly should I make the complaint?

How quickly should I make a complaint?

There is a time limit: -
(i) If the complaint relates to one broadcast, it must be sent to the Commission within thirty days of the date of the broadcast;

(ii) If it relates to two or more unrelated broadcasts, it must be sent within thirty days of the date of the earlier or earliest broadcast;

(iii) If it relates to two or more related broadcasts, of which at least two are made on different dates, it must be sent within thirty days of the date of the later or latest of these broadcasts.

So if you hear or see a broadcast that concerns you, complete a 'Complaint Form' and return to the offices of the BCC within thirty days of the broadcast. Alternatively, write down the name of the programme/advertisement, the date and time of the broadcast and a short summary of what it was that concerned you within thirty days of the broadcast.